Frequently Asked Questions
How does the move well orthopedic seat cushion work?
The Move Well Orthopedic Seat Cushion uses contoured, slow-response memory foam to create a more balanced and comfortable sitting surface. As you sit, the foam adapts to your shape, helping distribute weight more evenly and reduce pressure build-up. This support allows sitting to feel calmer, steadier, and more comfortable throughout the day.
What makes this different than other seat cushions?
Unlike basic seat cushions that feel flat or lose shape over time, the Move Well Orthopedic Seat Cushion is designed to feel supportive the moment you sit down and stay comfortable as the day goes on. Its contoured shape and slow-response memory foam work together to create a more balanced sitting experience that feels natural, not forced. It’s made to fit seamlessly into everyday life, whether you’re working, driving, or relaxing, without feeling bulky or awkward.
When can I use the orthopedic seat cushion?
You can use the Move Well Orthopedic Seat Cushion anytime you’re sitting. It’s ideal during workdays at your desk, while driving, at home, or when travelling. Many people keep it on their chair throughout the day to enjoy a more comfortable sitting experience whenever they need it.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Where are you located?
Our head office is located in [Australian city you’re based in - if you live overseas, consider removing this entire question].
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at shopemovewellco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.